FAQs

How can we contact you?

Contact us at katherine@pfitzsewswell.com or through the Facebook Messenger icon in the bottom right-hand corner of the website.

Will my bag look exactly like what I see on the website?

There may be slight variations in color between what you see on the website and what your bag looks when you receive it due to different computers' interpretations of color.

When do you start making my bag?

Production of your bag will begin once any orders ahead of yours have been filled.

When will my bag be ready?

From the time you place an order for an Original (and once your turn in the pre-order queue has come), turnaround time for your bag is roughly around 4-6 weeks.

Why does it take 4-6 weeks to make my bag?

We are lucky enough to be consistently filling orders for clients (thank you!) and want to give each bag the highest attention to detail to ensure its quality is exceptional.